Last updated: June 2026

Our commitment

Scalegrid processes personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This notice explains how we handle personal information and the rights you have as a data subject.

Information we process

We process personal information such as your name, contact details, company information and the details you share during enquiries, sessions and engagements. We process only the information needed for these purposes.

Purpose of processing

We process personal information to respond to enquiries, deliver paid services, prepare recommendations, manage our relationship with you, and meet legal and business requirements.

Lawful processing

We process personal information lawfully, with consent, for the performance of a service you have requested, or for a legitimate business interest that respects your rights.

Your rights as a data subject

Under POPIA you have the right to be informed about how your information is used, to access your information, to request correction or deletion, to object to processing, and to lodge a complaint.

Security safeguards

We apply reasonable safeguards to protect personal information and review these measures as needed.

Complaints

If you believe your information has not been handled properly, please contact us first at admin@scalegrid.co.za. You also have the right to lodge a complaint with the relevant Information Regulator.

Contact

For any questions about this notice or your personal information, email admin@scalegrid.co.za.